PROJECT RESILIENCY WARMLINE

BRIEF DESCRIPTION about
Project Resiliency’s Warmline

WUCMAA established the first HMong peer-run warmline in Wisconsin. Operating hours of the warmline are Monday through Friday, 9 am-5 pm. The purpose of our warmline is to provide a safe space for community members where we listen, share, heal without judgment, and provide peer support.

The five principles that we value are:

  1. To listen to our callers non-judgmentally.

  2. To be confidential with our callers’ information.

  3. To demonstrate compassion for our callers.

  4. To show empathy towards our callers.

  5. To build relationships with our callers.